Troubleshooting · App Crashes
Why Does My IPTV App Keep Crashing? Step-by-Step Fix
App crashing immediately after opening or during channel switching? Fix corrupted app databases and memory overloads.
Symptômes
- App closes abruptly and returns to home launcher
- 'App has stopped working' system popup
- Crash occurs every time you scroll past a specific channel
Causes possibles
- Corrupted EPG database or oversized playlist cache
- Device running critically low on RAM memory
- Incompatible APK version installed on device
Solutions
Résolution pas à pas
Clear App Cache (Not Data)
In device settings, clear cache first. Do not clear data unless you have your login details ready to re-enter.
Limit EPG History Days
In player settings, set 'Past days to keep EPG' to 1 day to prevent database file bloat.
Update or Reinstall Official App Build
Ensure you are using the latest stable release from the official app store.
Quand contacter le support
Message our support on WhatsApp (+212625218443) for tested, verified APK download links.
Voir aussi le guide de dépannage complet ou contactez-nous.
Autres problèmes
Diagnostics liés
IPTV Not WorkingBuffering & FreezingInternet Speed & BandwidthError Codes & AuthorizationBlack Screen with Audio OnlyServer Down or UnavailableAccount Expired or RenewalMissing Channels or GroupsISP Blocking & ThrottlingSamsung TV IssuesFirestick Freezing & StorageVideo Quality & ResolutionAudio Out of SyncEPG TV Guide Not Loading
Toujours bloqué ?
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