Refund Policy & 30-Day Guarantee

At Strong 8K USA, customer satisfaction is our top priority. We believe in our uncompressed 4K streaming quality and stand behind our service with a transparent, risk-free 30-day money-back guarantee.

1. 30-Day Money-Back Guarantee

If you encounter unresolvable technical issues, server instability, or are dissatisfied with channel availability within 30 days of purchasing your subscription, you are entitled to a full refund.

2. Free Trial & Testing First

To ensure your home internet speed and media player hardware are fully optimized before committing to an annual plan, we encourage all prospective customers to test our service with an instant 24-hour test line on our Free Trial page.

3. Simple 3-Step Refund Request

1. Contact our support desk via WhatsApp at +212625218443 or email support@streamb4.com.
2. Provide your order email and registered playlist username.
3. Our billing desk will process your refund back to your original payment method within 24 to 48 hours.